FAQ

Have a question? You’re in the right place. Whether you're shopping for your next appliance or need help with an order, we've compiled answers to the most common queries from our customers. From delivery times and returns to product support and trade accounts, this page is designed to help you get quick, clear answers — fast.

Ordering & Products

Are all your products brand new and in original packaging?
Do you sell matching sets, like kettle and toaster bundles?

Delivery

How much is delivery?
How long will my order take to arrive?
Do you offer next-day delivery?

Payment & Security

What payment methods do you accept?
Is it safe to shop on your website?